At Bombay Book, responsive support is the foundation of everything we do. Whether you need help getting your online cricket ID, completing a deposit, tracking a withdrawal or recovering account access, our dedicated support team is available 24 hours a day, 7 days a week including match days, weekends and holidays.
How to Reach Us
WhatsApp Support (Fastest): Message us anytime on our official WhatsApp number. Most queries receive a first response within minutes. WhatsApp is our primary channel for ID activation, payments and account help.
Email Support: Write to us at info@bombaybook.com for detailed queries, document sharing or formal requests. We typically respond within a few hours.
Contact Form: Fill out the form on our Contact Us page and your message will reach our team directly on WhatsApp.
What We Can Help You With
1. Cricket ID & Casino ID Activation
New to Bombay Book? Our team guides you through the complete registration process on WhatsApp from sharing basic details to receiving your verified login — usually within 2 minutes. We also help with IPL betting IDs, sports betting IDs and online casino IDs.
2. Deposits & Payments
Get help choosing the right deposit method (UPI, Paytm, PhonePe, IMPS, net banking or bank transfer), confirming minimum limits, and resolving any pending or failed deposit with clear updates at every step.
3. Withdrawals
Track your withdrawal status in real time. Most UPI withdrawals complete in under 5 minutes; if anything takes longer, our team investigates immediately and keeps you informed until funds reach your account.
4. Login & Account Issues
Forgot your password? Locked out? Suspect unauthorized access? Contact us right away we verify your identity and restore secure access quickly. Never share your login credentials with anyone, including people claiming to be our staff outside official channels.
5. Betting Markets & Platform Guidance
Not sure how pre-match, live or special cricket markets work? Our team explains available options, cash-out features and platform navigation so you can play with confidence.
6. Bonuses & Promotions
Confirm current welcome bonuses, referral offers and IPL season promotions, along with their exact terms no small print surprises.
7. Responsible Gaming Requests
Want to set deposit limits, take a cooling-off break or request self-exclusion? Message our team anytime. Every responsible gaming request is handled confidentially and without judgment. Read our full Responsible Gaming Policy for available tools.
Our Support Promise
- Fast first response most WhatsApp queries answered within minutes
- Clear updates you’re never left guessing about a deposit, withdrawal or request status
- Complete confidentiality your details are protected as per our Privacy Policy
- Real humans no endless bots; our trained team handles every conversation
- Hindi & English support talk to us in the language you’re comfortable with
Tips for Faster Support
To help us resolve your query quickly, please share:
- Your registered name and WhatsApp number
- Your ID/username (never your password)
- Transaction reference or screenshot for payment queries
- A short description of the issue
Stay Safe: Official Channels Only
Bombay Book will never ask for your password, OTP or full card details. Only trust messages from our official WhatsApp number listed on this website. Report any suspicious contact claiming to be Bombay Book to our support team immediately.
Frequently Needed Links
- Get Your Cricket ID
- Deposits & Withdrawals FAQs
- Responsible Gaming Policy
- Privacy Policy
- Terms & Conditions
Available 24/7 – message us now and get back in the game.
18+ Only | Play Responsibly.