Last Updated: July 29, 2026
Bombay Book (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect when you visit our website or request an online cricket ID, betting ID or casino ID, how we use it, how we keep it secure, and the choices you have. By using our website or services, you agree to the practices described in this policy.
1. Information We Collect
a) Information you provide directly:
- Name and contact details (WhatsApp number, email address)
- Age or identity verification (KYC) details required to confirm you are 18+
- Payment-related information such as UPI ID or bank account details used for deposits and withdrawals
- Messages and queries you send us through WhatsApp, contact forms or email
b) Information collected automatically:
- Device and browser type, IP address, and approximate location
- Pages visited, time spent on site, and referral source
- Cookies and similar technologies (see Section 7)
We do not knowingly collect information from anyone under the age of 18.
2. How We Use Your Information
We use your information to:
- Create, verify and activate your cricket ID, betting ID or casino ID
- Complete age and identity (KYC) verification as required
- Process deposit and withdrawal requests through your chosen payment method
- Provide 24/7 customer support and respond to your queries
- Send service-related updates about your account, transactions or ID status
- Share promotional offers, bonuses and updates (only where permitted you can opt out anytime)
- Detect and prevent fraud, duplicate accounts, underage use and prohibited conduct
- Improve our website, services and user experience
- Comply with applicable legal obligations
3. WhatsApp Communication
Our primary support and ID activation channel is WhatsApp. When you contact us on WhatsApp, your number and chat contents are processed to deliver the service you requested. WhatsApp’s own privacy policy (published by Meta) also applies to messages sent through their platform. We recommend messaging us only from your personal number and never sharing your login credentials in any chat.
4. How We Share Information
We do not sell or rent your personal information. We share data only in these limited situations:
- Connected gaming platforms: Basic details necessary to create and activate your ID on the supported third-party platform you choose.
- Payment processing: Information required by banks, UPI services or payment providers to complete your transactions.
- Service providers: Trusted vendors who help operate our website (hosting, analytics), bound by confidentiality obligations.
- Legal requirements: Where disclosure is required by law, court order or government authority, or to protect our rights and prevent fraud.
5. Data Security
We use encrypted systems and secure processes to protect your personal information and financial data. Access to user data is restricted to authorized team members only. While we take strong measures, no online transmission is 100% secure never share your password with anyone, and contact us immediately if you suspect unauthorized account access.
6. Data Retention
We retain your information only as long as needed to provide our services, meet verification and legal requirements, and resolve disputes. When data is no longer required, it is securely deleted or anonymized.
7. Cookies
Our website uses cookies and similar technologies to remember preferences, analyze traffic and improve performance. You can control or delete cookies through your browser settings; disabling cookies may affect some website features. We may use analytics tools (such as Google Analytics) that collect anonymized usage data.
8. Your Rights & Choices
You have the right to:
- Access the personal information we hold about you
- Correct inaccurate or outdated details
- Delete your data, subject to legal and verification retention requirements
- Opt out of promotional messages at any time by informing our WhatsApp support
- Withdraw consent for processing where consent is the basis of that processing
To exercise any of these rights, contact our support team (Section 12). We will respond within a reasonable timeframe after verifying your identity.
9. Third-Party Links & Platforms
Our website may reference or connect you to third-party gaming platforms. These platforms have their own privacy policies, and we are not responsible for their practices. Please review the privacy policy of any platform you access through your ID.
10. Children’s Privacy (18+ Only)
Our services are strictly for users aged 18 and above. We do not knowingly collect data from minors. If we learn that information has been collected from someone under 18, we will delete it and terminate the associated account immediately. If you believe a minor has provided us information, contact us right away.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date shows the latest revision. Significant changes will be communicated on this page, and continued use of our services after updates constitutes acceptance.
12. Contact Us
For privacy questions, data requests or to opt out of communications, reach our 24/7 support team on the official WhatsApp number or email info@bombaybook.com.
18+ Only | Your data, your control contact us anytime to manage your information.